These four amalgamated solar water heater (SWH) Programme documents provide: (1) a code of conduct for service providers accredited under Cape Town’s Residential SWH Accreditation Programme (2) a service agreement between the City and the Plumbing Industry Registration Board to assist in monitoring the standards of SWHs installed by Accredited Service Providers (3) a professional services agreement between the City and the Western Cape Approved Electrical Inspection Authority, and (4) a pre-launch briefing for potential applicants to Cape Town’s Residential SWH Accreditation Programme.